Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Bodrum
A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.
Duties and Responsibilities
To control and analyse, on an on-going basis, in order to optimise the following:
Quality levels of products and service
Guest Satisfaction
Quality Measurements (such as LQE, MO Pillars & MOQA)
Merchandising and Marketing
Financial Performance
To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.
To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.
To keep an up-to-date standard recipe file for F&B items to include:
Sales History
Sales MixActual costs
Potential costs
Par stock
Production time
To ensure maintenance and programming of all F&B systems.
To attend all F&B outlet and culinary daily line-ups and departmental meetings (weekly, monthly).
Create an environment of open communication to ensure guest satisfaction
To participate in public relation activities or promotional activities designed at enhancing the image and profitability of the food and beverage department of the hotel.
To review and analyse market trends globally and locally in order to keep up to date in our operation.
To attend all other meeting as required by the administrative calendar
Requirements
Degree holder in Hotel and Catering Management preferred
At least 5 years in a similar position at a luxury hotel
Excellent communication skills both in Turkish & English
Excellent knowledge of all aspects of F&B Operations, including Restaurant and Bar Management, Banqueting, In Room Dining, Culinary and Stewarding.
Must be highly numerate and able to work comprehensively with spreadsheets and budgeting packages.
Experience in developing strategic business and/or Food and Beverage plans
Experience in quality driven projects
Experience in change Management
Approachable, open minded and fair.
