Bell Captain
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Position: Bell Captain (Full time #538735 )
Property / Office: Mandarin Oriental, Doha
Location: Doha, Qatar
Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Doha
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.
Main Responsibilities
Run the Bell Desk in the ground lobby
Audit the Luggage room weekly
Ability to exert physical effort in placing, removing and transporting guest luggage
Deliver messages, packages and facsimiles within 7 minutes of receipt
Deliver newspapers to all guest rooms
Remove luggage from guest rooms upon check out
Answer department telephone within 4 rings, using correct salutations and telephone etiquette
Requirements:
Senior School qualification or equivalent
Minimum 2 year of experience working in a 5-star hotel environment
A minimum of 1 year of Door or Bell experience
Previous experience working in the Middle East Region is an advantage
Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
If you are interested in joining our team apply today!
Advertised: 04 Apr 2024 Arab Standard Time Applications close:
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