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Director of Human Resources

Apply now Position: Director of Human Resources
Job no: 515600
Employment type Full time
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Department: Human Resources, Management (Director)

Main Responsibilities:

The job of Director of Human Resources is executed satisfactorily when:


  • Personnel record and file keeping is effectively maintained according to Mandarin Oriental and legal requirements (employee files, reports and statistics).
  • All positions have an up-to-date job description in line with corporate guidelines, and they have been approved by the respective HOD.
  • Corporate and local policies & procedures are communicated and implemented.
  • Administrative procedures and equipment are current and efficient.
  • Headcount is tracked and in line with forecast.

Employee Relations:

  • Clear lines of communication exist to disseminate information affecting employer-employee relations, employee and hotel activities and programmes.
  • Effective employee relations regarding employee welfare, health, hygiene and safety are maintained.
  • Employee social activities are offered as appropriate.
  • Employee satisfaction with working conditions is at least 80%.
  • The Human Resources department follows an open-door policy and is a friendly and inviting office to visit.


  • The Mandarin recruitment web-site is up-to-date and all vacant positions are posted.
  • The General Manager and all HODs are actively involved in the recruitment process.
  • The use of head-hunters is reduced to a minimum.

Legal & Compliance:

  • Every employee has a valid employment contract.
  • Employees have valid working permits where required.
  • Local labour law is complied with.
  • Disciplinary actions are handled according to Emirates Palace and local legal requirements.

Health, Hygiene and Safety:

  • Human Resources collaborate with Security, Engineering, Housekeeping, Kitchen and local entities in regards to health, hygiene and safety issues.

Compensation & Benefits:

  • Current compensation and benefit surveys are available.
  • Compensation and benefits are competitive and managed in a timely and compliant manner.
  • A payroll system is in place and administered.
  • Salaries are paid on time.

Skills Requirements:

  • Minimum 3-4 years’ experience as a Director of Human Resources
  • Must have Extensive experience in a complex environment within an international luxury hotel group.
  • Experience a leading large team of multi-nationalities and cultures.
  • Preferably Worked in the Middle East.

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

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