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Employment type

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Property / Office

Temporary Massage Therapist

Apply now Job no: 507558
Employment type Temporary / Seasonal
Property / Office: Mandarin Oriental, New York
Location: New York, NY, United States
Department: Non-Management (Entry), Spa

Duties & Responsibilities

 

The following is description,

  1. Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  2. Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  3. Support company’s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
  4. To perform treatments on guests whilst maintaining the guest’s comfort at all times.
  5. Be on time for appointments and thoroughly review appointments after completing each treatment
  6. Keep work area clean and neat at all times.
  7. Must follow all Standards and Procedures as taught by legendary trainers or Head Therapist.
  8. To ensure that a high standard of service is maintained throughout the Spa.
  9. Assist in the operations of all spa departments as required:

                                Front Desk

                                Spa Retail Area

                                Relaxation Area

                                Sluice Area

                                Sales and Marketing

                                Spa Suites

                               

  1. Report dysfunctional equipment to Spa Director
  2. To maintain inventory of supplies for the operations of the treatment rooms
  3. Maintain cleanliness and attention to detail in treatment room throughout shift.
  4. To attend daily line-ups, weekly and monthly spa meetings.
  5.  Will be expected to assist and perform various demonstrations and events.
  6.  To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director.
  7.   Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Director.
  8. Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
  9.  Perform all treatments to the highest standards.
  10.  Assist in all areas of the spa as and when necessary. E.G. Relaxation area and Reception
  11.  To recognize the importance of “sales” in every aspect of their role and responsible for achieving sales targets as set by the Spa Director. 
  12. To be adaptable and accountable for all actions.
  13. Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday.
  14.  Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Director.
  15. Maintain current professional licenses.

 

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